Who is this guide for?
This guide will help to give you all of the information needed in order to successfully join a meeting/training session with Osprey.
Make sure that you have an audio device connected. This could be a pair of headphones, headset or speakers etc. This is needed so that you can hear the Osprey staff member. If possible a microphone as well so that we can hold a two way conversation. If you don’t have access to a microphone or if it is not working on the day of the meeting/training then you can use the chat box within teams to communicate.
When the meeting is booked in, you will receive an email containing a Teams invitation. Once you have clicked ‘accept‘ at the top, this will appear in your Outlook calendar.
5 minutes before the session is due to start you can click ‘Click here to join the meeting’ from the original email or the block in your calendar. A browser window should open with the options shown below.
If you already have Teams installed on your computer, you should be able to tick the ‘Always allow‘…. box at the top and then click ‘Open Microsoft Teams‘. If you do not already have Teams, you have the options to download Teams or continue in the browser.
When Teams opens, it should show you a screen like this:
At this point, you can see that your microphone is not muted and your audio device is set to ~75% volume. Click ‘Join now‘ and the meeting will begin.
If you have been unable to locate a headset, you can choose ‘Phone audio‘ and dial into the meeting using a telephone or mobile phone.
If you do this, on the next screen you will have the option of entering a telephone number for teams to call you on, or dialing in manually yourself.