Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes

Training is included within your Osprey contract and can be arranged by contacting our support team or visiting our Remote Training Page

When new to Osprey, we have a number of training courses specifically designed to help get users up and running. These are split into 3 groups – Case Workers, Accounts, and Supervisors.

Case Workers

Ideal for: Case Workers, Solicitors, Fee Earners, Assistants.

Initial Courses

These courses will help users get going with Osprey as soon as possible.

Further Courses

These courses are to help enhance your Osprey experience, depending on your firm’s requirements.


Ideal for: Accountants, Bookkeepers, Cashiers, Financial clerks.

Initial Courses

Further Courses


Ideal for: Partners, Directors, Office Managers, Head of Departments

Initial Courses

Supervisor Quick Start: Case Management

Supervisor Quick Start: User & Fee Earner Admin

Further Courses

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