Making a Prospect File Live
Updated Sep 30th, 2025
Who is this guide for?
Any Users
This guide will demonstrate how to change a prospect file to a live file
Prospect File Vs Live File
Options on a Prospect File Vs a Live File


You will see the prospect file has the wording in the status and also in the vertical ellipsis Go live
Converting from Prospect to Live File
In order to make the prospect file live, you simply need to decide if you are going to write off any time associated with the file (Go live and undo time) or bring it through to the live file (Go live and keep time).
When a prospect file has been converted, a new entry will appear in the file’s matter history to show this.