Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes

Who is this guide for?

Accounts Supervisors and System Supervisors

Departments work as cost centres within Osprey, allowing you to monitor and manage profit and expenditure at a departmental level. e.g. a department named Conveyancing might encompasss all the work types relating to conveyancing.

Viewing your Osprey Departments

To access the list of departments you have wihtin Osprey, go to Supervisor > System Setup > Departments

Adding a Department

To Add a new department, click New at the top of the page.

  • Department Description – This will be the description of the department.
  • Department Weighting – All departments must collectively equal 100%.
  • Is Default – Make this the default department.
  • In Use – Unticking this will archive the department.

Modifying a Department

You can rename any departments, adjust the weighting, set to be default, or archive it at any time.

To do this, right click the relevant department and clikc Edit

Make any amendments, and click Save

Removing a Department

Departments can only be archived if there are no live matters linked. Running the Live Matters Report can help identify which matters are still open.

Edit the department, and click Archive.

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