Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes

Preventing Internet Explorer re-launching in Microsoft Edge

Who is this guide for?

Any Users

If you experience issues with Osprey not signing in and opening new tabs instead of allowing you to enter the 2FA code, or you wish to use Internet Explorer for Osprey to enable access to the Silverlight functionality, follow the steps below.

Step 1

In Edge, click the ellipsis > Settings

Step 2

Select Default browser

Step 3

Using the dropdown list change Always to Incompatible sites only (Recommended)
In this article