Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes

Who is this guide for?

Case Management Supervisors and System Supervisors

Osprey Approach allows you to view a full audit trail for your Matter History. This way you will be able to see which of your users has checked out or deleted a document, as well as any other actions which may have been performed.

Accessing the Matter History Audit

Navigate to Supervisor > Case Management Setup > Matter History > Audit.

The audit will now appear, displaying all actions taken when using the Matter History.

Viewing the Matter History Audit

The main actions include deleting, checking in, checking out and adding a new document, however other actions are also recorded.

You are also able to select the Configure Grid icon at the top right of the audit table to add a filter row.

Exporting the Matter History Audit

You can export the results into a spreadsheet if you wish.
Simply click on Export and then choose either XLSX or CSV.

In this article