Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes

Who is this guide for?

Case Management Supervisors and System Supervisors

Osprey Approach allows you to view a full audit trail for your Matter History. This way you will be able to see which of your users has checked out or deleted a document, as well as any other actions which may have been performed.

Step 1

Navigate to the Supervisor area, select Case Management Setup and then click on Matter History. You should now have the option to click on Audit.

Step 2

The audit will now appear, displaying all actions taken when using the Matter History. The main actions include deleting, checking in, checking out and adding a new document, however other actions are also recorded.

You are also able to select the Configure Grid icon at the top right of the audit table to add column headings which can be used to filter the results even further, for example if you wanted to find if a particular user had deleted a document on a particular file.

Step 3

You have the option to export the results into a spreadsheet. Simply click on Export and then choose either XLSX or CSV.

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