Osprey Academy - Customer Support & Training

Book Training

Improve your knowledge of Osprey with our free, unlimited online training courses

Recommended for Case Management Supervisors and System Supervisors

Delivered online via video conference

Duration is 30 minutes

About this course

An Introduction to KPI Charts

  • What Are KPI Reports?
  • Available Reports

Set Monthly Targets

  • Saving Monthly Targets
  • Amending Monthly Targets

Linking KPI Reports

  • KPI Master Users
  • Linking a User to a Fee Earner
  • Unlinking a User

Link KPI To A User

  • Linking Users
  • Unlinking Users

Viewing KPI Reports

  • Line & Bar Charts
  • Selecting a Fee Earner
  • Selecting Multiple Fee Earners