Recommended for Case Management Supervisors and System Supervisors

Delivered online via video conference

Duration is 30 minutes

About this course

An Introduction to KPI Charts

  • What Are KPI Reports?
  • Available Reports

Set Monthly Targets

  • Saving Monthly Targets
  • Amending Monthly Targets

Linking KPI Reports

  • KPI Master Users
  • Linking a User to a Fee Earner
  • Unlinking a User

Link KPI To A User

  • Linking Users
  • Unlinking Users

Viewing KPI Reports

  • Line & Bar Charts
  • Selecting a Fee Earner
  • Selecting Multiple Fee Earners