Osprey Academy - Customer Support & Training

Book Training

Improve your knowledge of Osprey with our free, unlimited online training courses

Recommended for Case Workers and Managers

Delivered online via video conference

Duration is 30 minutes

About this course

Client & Matter Searches

  • Search Locations
  • The Matter Review Screen
  • Searching for a Client
  • Searching for a Matter
  • Last 10 Clients & Matters Accessed
  • Client & Matter Description Search
  • Filtered Client Search
  • Dossier Search & CRM Search
  • Client Review Screen

Posting Time & Attendance Notes

  • The Time Recording Page
  • Filling in The Post Time Screen
  • Attendance Notes
  • Adding & Replacing Default Text
  • Saving & Printing the Time Ledger
  • Editing, Deleting & Reprinting Time Postings
  • Undoing A Posting

The Timer & Time Sheets

  • A Guide to The Timer & Time Sheets
  • Starting A New Timer
  • Pausing & Restarting A Timer
  • Starting New Timers on Blank Matters
  • Recording Attendance Notes on Current & Blank Matters
  • Posting With The Timer
  • Selecting Another Timer
  • Creating Time Sheets
  • Adding Lines to Time Sheets
  • Saving & Deleting Time Sheets
  • Updating Your Time Sheets

Printing Time Recording

  • Printing Time Ledger Cards
  • Printing The Fee Earner Summary