Osprey Academy - Customer Support & Training

Book Training

Improve your knowledge of Osprey with our free, unlimited online training courses

Recommended for all users

Delivered online via video conference

Duration is 1 hour

About this course
  • Installing and Logging In
    • How to Install the Outlook Add-in
    • Outlook Settings
    • Linking the Connector to Osprey
    • Connector Settings
    • Logging Into the Connector

  • Connector on New Emails
    • The New Email Side Panel
    • Locate a File
    • Contact Details
    • Adding Attachments and Packages
    • Posting Time

  • Export Emails to Osprey
    • Exporting Emails from Outlook
    • Display Suggested Files
    • Export Options

  • Auto Filing
    • Auto Filing Emails
    • Emails Auto Filed in Osprey

  • Key Dates
    • Adding a Key Date in Outlook through Osprey
    • Creating a Diary Entry

  • Outlook Tasks
    • Adding a Task through the Connector
    • Task Options

  • Outlook Appointments
    • Adding an Appointment through the Connector
    • Appointment Option

  • Outlook Exported Column
    • Creating the Exported Column
    • Details in the Exported Column