Asylum
Updated Jul 11th, 2023
Allocate a Custom Questionnaire
New Client Details
![](https://support.ospreyapproach.com/content/uploads/sites/2/2023/07/image-27.png)
Allocate a Custom Questionnaire
New Matter Details
![](https://support.ospreyapproach.com/content/uploads/sites/2/2023/07/image-28.png)
Allocate a Custom Questionnaire
Previous Representative
Criteria: Will only run if client has previous representation
![](https://support.ospreyapproach.com/content/uploads/sites/2/2023/07/image-29.png)
Send Standard Document
Send Standard Document
Send Standard Document
Send Standard Document
Criteria: Will only run if client has previous representation
Send Standard Document
Add an automatic keydate to matter
Chase Client (CLI_CHASE) – 5 Days – Has client signed and returned client care letter?
Add an automatic keydate to matter
Chase NASS (NASS_CHASE) – 10 Days – Has NASS responded?
Add an automatic keydate to matter
Chase Client (CHASECLI) – 5 days – Has client signed and returned legal aid form(s)?
Criteria: Will only run if client is legal aid
Meet unmet keydates by type
Meet all CLI_CHASE key dates
Meet unmet keydates by type
Meet all CHASECLI key dates
Allocate a Custom Questionnaire
Home Office Interview Date
![](https://support.ospreyapproach.com/content/uploads/sites/2/2023/07/image-30.png)
Send Standard Document
Send Standard Document
Send Standard Document
Criteria: Will only run if client has previous representation
Add an automatic keydate to matter
Chase Solicitor (SOL_CHASE) – 1 week – Have we received previous representative file?
Meet unmet keydates by type
Meet NASS_CHASE key dates
Send Standard Document
Add an automatic keydate to matter
NASS Chase (NASS_CHASE) – 5 days – Has NASS responded?
Meet unmet keydates by type
Meet NASS_CHASE key dates
Meet unmet keydates by type
Meet SOL_CHASE key dates
Send Standard Document
Send Standard Document
Add an automatic keydate to matter
Chase Solicitor (SOL_CHASE) – 7 days – Has file been received from previous representative?
Meet unmet keydates by type
Meet SOL_CHASE key dates
Send Standard Document
Send Standard Document
Display a message to the user
Time record for reading file on next screen
Posting to Time Ledger
Send Standard Document
Allocate a Custom Questionnaire
Home Office Decision
![](https://support.ospreyapproach.com/content/uploads/sites/2/2023/07/image-31.png)
Allocate a Custom Questionnaire
Date Leave Expires
![](https://support.ospreyapproach.com/content/uploads/sites/2/2023/07/image-32.png)
Send Standard Document
Criteria: Will only run if asylum is granted
Send Standard Document
Criteria: Will only run if asylum is refused