Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes


Add an Item to the Matter History

Who is this guide for?

Any Users

Any digital files you have stored locally, or on a network drive, can be uploaded to the matter history against your clients to enable a fully paperless office.

To add a new document, you can use either of the methods below.

Manually add a document or use drag & drop to store items in the matter history

Drag & drop files

You can quickly and easily upload files to a client’s matter history by simply drag & dropping.

Ensure the client and matter to which you’d like to save the file is loaded.

Once loaded, access the Matter History by clicking Case Management

If you wish to upload to a Matter History folder, ensure you have the correct folder selected.

Ensure you can view the file from a Windows File Explorer window or can see the file on the Desktop.

Left click using your mouse, and whilst continuing holding the mouse button down, drag the file(s) into the matter history. The screen will show an overlay with <Drop files here>

Release the mouse button, and an upload confirmation will appear.

You can also select multiple documents to upload.

Please note that Osprey will not upload folders of files. All folder contents must be uploaded separately.

Manually add a document

Click the New > Upload to open the New Matter History Item window.

Click the ellipsis (…) button beside File**: to select a file from your computer. Add a description and add any other further details if required.

Click Save. The file will now be uploaded to the Matter History.

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