Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes

Managing your Matter Archive Details list

Who is this guide for?

Case Management Supervisors and System Supervisors

When archiving a matter, users can select an existing Archive Location or Archive Reference, as well as create new ones.

Switching between Locations and References

Using the radio buttons at the top of the screen will allow you to switch between Locations and References.

Adding new Locations and References

To create new Location or Reference, locate the field at the top of the page.

Enter the new Location or Reference, depending on which radio button is selected. Once done, click Save.

Amending and removing Locations and References

If you need to remove any locations or references, you can via the Supervisor Area.

Go to Supervisor > System Setup > Matter Archive Details. A list of current locations may be visible.

If a location is edited, existing matters archived to this location are not automatically updated and retain their original location.

Right-click any entry to Edit or Delete. This may be necessary if there are any spelling mistakes, or invalid entries.

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