Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes

Build stronger relationships with your clients, with Osprey’s TextAnywhere integration.

Keep clients informed

Keep your clients updated with SMS updates as you progress through matters, with a personal touch that emailing can’t achieve.
Trigger text messages at agreed stages of your workflows for timely updates and task or upcoming deadline reminders, or send a quick reminder with an ad-hoc text message.

Automatically stored into Osprey

Any SMS messages sent from Osprey will automatically be saved into the matter history, helping keep a track of any written correspondence on the matter.

Personalised text messages

Text templates help produce personalised text messages at the click of a button, pulling through captured data into the text message, ensuring each communication type to stay on brand.


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