Osprey Academy - Customer Support & Training

Using Osprey

Learn how to use Osprey to manage your day-to-day operations and processes

Who is this guide for?

Accounts Users and Accounts Supervisors

From time to time, if you have more than one client bank you may need to transfer money from one bank to another. This guide will show you how.

  • Navigate to the Client Ledgers in Osprey. You can use a suspense or general miscellaneous client ledger if you have one. If you don’t, you will need to create one, our guide here will show you how.
  • Select the new client ledger you have created, choose posting type Client Bank Receipt, and click Post.
  • Enter the details of the transfer, selecting the bank TO which you want to move the money (posting the receipt first means you will not be overdrawing the client ledger). Click Post.
  • Now, on the same ledger, select the Client Bank Payment posting type and click Post.
  • Enter the details of the transfer, selecting the bank FROM which you want to take the money. Click Post.

Your client balance should not have changed, as we have a +/-

Whilst on the banks, we have a payment from Client Bank 1

And a receipt to Client Bank 2

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