Managing your Branches
Updated Dec 20th, 2023
Who is this guide for?
System Supervisors
This Guide will cover how to add and update your branches on Osprey Approach.
Adding a new branch
To add a new branch, go to Supervisor, System Setup, then select Branches. Left click Add Branch.
- Branch Description – The name of the branch
- Branch Weighting – All branches need to add up to 100%, however this does not affect any current feature of Osprey
- Location – London or not London (Location determines whether the London or National rates are used for time recording on legal aid matters)
- TM User ID – No longer needed
- LAA Supplier Number – needed for Legal Aid
- CRM Contract Number – needed for Legal Aid
- CRM Schedule Number – needed for Legal Aid
- CLS Schedule Number – needed for Legal Aid
- VAT No – for VAT submissions
- Address and contact details – Can be used with document, email and SMS templates.
- Is Default – Set this branch to be the default branch
- In Use – Marks the branch as In Use/Archived
- Email Signature – Set up a branch email signature
Editing a branch
To make amendments to an existing branch, such as updating address or contact details, go to Supervisor, System Setup, then select Branches.
Right-click and edit the required branch.
Once the changes have been completed, click Save.
Removing a branch
You can only archive a branch if there are no live matters currently assigned to the branch.
To archive a branch, go to Supervisor, System Setup, then select Branches.
Right-click and edit the required branch.
Untick the In Use box and click Save.
